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Terms and conditions
The website http://www.leafbird.in/ is owned and operated by Leaf Bird Electronics whose registered office address is Leaf Bird Electronics,74, Rajouri Apartments, Mayapuri, New Delhi – 110064
Our company’s DVAT registration number is 07316893364 and place of registration is Delhi. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Leaf Bird Electronics prior written consent.
Any disputes arising out of use of this website are subject to Laws of India and are subject to Delhi Jurisdiction only.
Shipping and Delivery
All orders are dispatched within 3 days provided all Products are in stock, after receipt of payment and are shipped via FedEx, DTDC or Speed Post with tracking.
Shipping prices with estimated delivery timeframe for all carriers will be displayed while checkout and it is up to the customer to choose the carrier of his/her choice.
Some products if out of stock may be backordered. The products generally are back in stock in about 10 – 15 days but may take longer depending on the availability of components. If a customer places an order for a backordered the exact lead times will be intimated to the customers after the order is placed.
After dispatch it takes additional 2 – 14 days to reach destinations. This time depends on the location of the customer as well as the choice of courier / postal service the customer makes during checkout.
We do not offer pickup from store and will only send the product via courier/posts to the customers.
Leaf Bird Electronics is not liable for any delay in delivery by the courier companies / postal authorities and only guarantees to hand over the consignment to the courier companies or postal authorities on time. We don't provide any delivery timeline guarantee as such, and the delivery timeframe shown on our website or emails is just for general reference for choosing between various carriers based on our earlier experience and should not be taken as guarantee.
Shipping price includes handling and packing fees as well as courier/postage costs. Handling and packaging fees are fixed, whereas courier charges vary according to the total weight of the shipment and also depends on the courier company the customer chooses at the time of checkout.
Boxes are amply sized and your items are well-protected with high quality bubble foam.
All disputes in this regard are subject to Delhi Jurisdiction only.
Returns, Refunds and cancellations
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been shipped or the process of shipping them has been initiated.
In case of Cancellation of orders, the refund of the total amount excluding the Credit Card/Debit Card/ Net Banking service charges will be refunded.
To cancel an order the customer must leave a message via the form on Contact Us page of the Leaf Bird Electronics website. Upon leaving the message the customer service will decide whether the order can be cancelled or not and the decision of Leaf Bird Electronics team will be final.
The refund if an order is cancelled will be made ONLY by NEFT (National Electronic Fund Transfer) and no other mode will be used. The time taken to remit the refund payment will depend on time taken by our bank and the customer’s bank to process the transactions.
If the received product does not work in expected manner or have any defects / damages please contact support via the form on Contact Us page within 7 days of receipt of package.
Upon receipt of request for return of products, Leaf Bird Electronics will decide whether the product can be returned/replaced or not and our decision will be final in this case. The customer service may ask the user to send images / videos to make the decision.
Customer shall have to send the defective items to our office and the customer will have to bear the cost of such shipments.
The total amount of product excluding transaction charges and shipping charges will be refunded within 7 days of receipt of the defective products.
Electronics components such as ICs, LCDs, LED Displays, Circuit Modules, Sensors, Wires, Connectors etc. come with absolutely no warranty at all. Because of the nature of these components, they can be easily damaged due to mishandling or misuse by the customer. And Proper handling procedure as may be required should be followed by the customers. Therefore, we cannot provide any refunds or exchange on them. However, we ensure that the products shipped are 100% Brand New and packed well for safe delivery.
If the products are physically damaged during shipping. We will refund or replace the same without any questions (see points 1 and 3 of Returns).
We will refund the amount equivalent to the price of product excluding shipping amount and any other charge that was collected by the customer during checkout.
All Refunds will be made by NEFT (National Electronics Funds Transfer) ONLY and no other mode of refund is possible.
For Refunds we may ask for the customer’s bank account details to make the refund.